Fractional FD: Revenue Recognition & Subscription Finance
How does a fractional Finance Director actually navigate UK subscription business revenue recognition — given the technical complexity of IFRS 15 application to multi-element ARR contracts, the divergence between subscription metrics and GAAP financial statements, and the audit scrutiny that subscription revenue recognition increasingly attracts?
Revenue recognition for UK subscription and SaaS businesses is the most technically demanding accounting area most fractional FDs encounter. The combination of IFRS 15 (or its FRS 102 Section 23 equivalent for smaller entities), multi-element commercial arrangements, term-based subscriptions, set-up fees, professional services components, and contract modifications produces accounting work that genuinely requires senior finance judgement. Getting it right matters substantially — both for clean audit completion and for management information that supports good operational decisions. Getting it wrong produces audit findings, disclosure issues, restated accounts, and decisions made on misleading numbers.
The challenge is that most UK SaaS and subscription businesses operate at scale where senior in-house finance leadership isn’t yet justified, but the technical accounting work is already complex enough to require it. The result is that fractional FDs with subscription expertise add disproportionate value — handling the technical accounting properly, ensuring management information aligns with both subscription metrics and GAAP outputs, supporting audit relationships effectively, and making the connections between revenue recognition decisions and operational consequences. UK businesses without this finance leadership often find their subscription accounting becomes an annual audit problem rather than ongoing financial discipline.
This guide sets out how UK fractional FDs lead revenue recognition and subscription finance work. The IFRS 15 framework applied to subscription contracts, the specific challenges of multi-element ARR deals, the relationship between subscription metrics (bookings, billings, ARR, MRR) and GAAP financial statements, the deferred revenue management discipline that subscription businesses require, the contract modification and renewal accounting, and the wider subscription finance work that supports both audit and management.
It is written from the perspective of FD Capital’s team — a specialist finance recruitment firm placing fractional FDs into UK subscription and SaaS businesses since 2018, with active engagement on revenue recognition and subscription finance work across the sector.
Call 020 3287 9501 or email recruitment@fdcapital.co.uk to discuss fractional FD requirements with subscription finance scope.
Fellow of the ICAEW | Placing fractional FDs with substantive UK SaaS and subscription business experience since 2018 — including IFRS 15 multi-element revenue recognition, deferred revenue management, and the bookings-billings-revenue financial stack
Our network includes fractional FDs with direct UK subscription business experience — IFRS 15 application, multi-element ARR contract accounting, audit relationship management for SaaS businesses. Adrian personally screens candidates for subscription-finance-intensive engagements. 4,600+ network. 160+ placements.
Why Subscription Revenue Recognition Is Technically Demanding
Specific dimensions make subscription revenue recognition more technically demanding than transactional revenue recognition.
Time-distributed performance obligation. Subscription revenue typically recognises over the subscription period rather than at point of contract. The deferred revenue created — sometimes substantial relative to revenue — represents future obligations the business needs to track and discharge accurately. Period-by-period recognition requires period-by-period allocation that transactional revenue doesn’t.
Multi-element contracts. Most material subscription contracts contain multiple elements — the subscription itself, set-up or onboarding services, professional services components, training, support arrangements. Each element typically represents a separate performance obligation under IFRS 15 with its own recognition pattern. Allocating contract value across the elements correctly requires judgement.
Variable consideration. Subscription contracts sometimes include variable elements — usage-based pricing, customer success bonuses, performance-related fees, refund provisions, service credits. Variable consideration requires estimation under specific IFRS 15 rules, with the estimate constrained to amounts highly likely not to reverse.
Contract modifications. Subscriptions are dynamic — customers upgrade, downgrade, add seats, change tiers, extend terms, modify scope. Each modification triggers IFRS 15 contract modification analysis. The modification might be treated as a separate contract, or as continuation of the existing contract with prospective effect, or as continuation with retrospective adjustment, depending on the specific facts.
Material rights. Renewal options at favourable prices, multi-tier discount structures that customers can exercise, future service rights — each can constitute a “material right” requiring revenue allocation. The analysis requires careful application of IFRS 15 principles.
Customer-specific implementations. Set-up and implementation services that benefit only the specific customer (rather than producing reusable capability) are typically combined with the subscription as a single performance obligation, with revenue recognised over the subscription period rather than at completion of the implementation. The combination decision affects revenue timing materially.
Term-based versus consumption-based. Term-based subscriptions (fixed monthly or annual fee) recognise ratably; consumption-based (per transaction, per user, per usage unit) recognise as consumption occurs. Hybrid contracts with both elements need each element treated correctly.
Disclosure requirements. IFRS 15 disclosure requirements for subscription businesses are extensive — disaggregation of revenue, contract balances, performance obligations, transaction price allocation. Strong fractional FDs ensure disclosure is substantive rather than boilerplate.
The IFRS 15 Five-Step Model Applied to Subscription Contracts
IFRS 15 (and the FRS 102 equivalent for smaller UK entities) applies the five-step revenue recognition model. Subscription business application of each step has specific characteristics.
Step 1: Identify the contract. The subscription agreement, master services agreement, order form, or other binding commitment between business and customer. Strong fractional FDs ensure the contract documentation supports the revenue recognition treatment — informal arrangements without proper documentation create accounting risk.
Step 2: Identify the performance obligations. Each distinct good or service in the contract that the customer can benefit from on its own and that is separable from other promises. For subscription contracts, performance obligations typically include: the subscription itself, set-up or onboarding services (sometimes combined with subscription, sometimes separate), professional services components, training, support tiers, future renewal rights at favourable prices. Identification requires judgement; conclusions affect revenue timing materially.
Step 3: Determine the transaction price. The amount the business expects to be entitled to in exchange for transferring the promised goods or services. Variable consideration estimation, financing components in long-term arrangements, non-cash consideration, customer credits and incentives — each affects transaction price determination.
Step 4: Allocate the transaction price. Where multiple performance obligations exist, the transaction price is allocated to each based on standalone selling prices. Where standalone selling prices aren’t observable, estimation methods (adjusted market assessment, expected cost plus margin, residual approach) apply. The allocation determines how much revenue is recognised against each performance obligation.
Step 5: Recognise revenue. When (or as) each performance obligation is satisfied. Subscription performance obligations typically satisfy over time and recognise ratably. Set-up services that benefit only the specific customer combine with the subscription. Distinct professional services typically recognise as work is performed. Training recognises as delivered. Each performance obligation has its own recognition pattern.
The five-step model is procedurally clear; the application requires substantive judgement at each step. Strong fractional FDs apply the model rigorously, document the judgements made, and engage substantively with auditors on the application.
Multi-Element ARR Deals: The Specific Challenge
Multi-element ARR deals — annual recurring revenue contracts with multiple components — represent the most demanding revenue recognition scenarios fractional FDs encounter. The technical complexity warrants dedicated attention.
Typical multi-element structures. Common UK SaaS multi-element contracts include: annual subscription plus implementation services; annual subscription plus customer-specific configuration; multi-year subscription with first-year discount; subscription plus separate professional services engagement; subscription plus training credits; subscription plus support tier upgrade; subscription with future renewal at specified pricing.
Identifying distinct performance obligations. The IFRS 15 distinct test asks two questions — can the customer benefit from the good or service on its own (capable of being distinct), and is the promise separately identifiable from other promises in the contract (distinct in the context). Both must be true for separate performance obligation treatment.
Combination decisions. Where the implementation or set-up service produces capability the customer can only use with the subscription (highly customer-specific), and where the implementation is integral to delivering the subscription’s promised functionality, IFRS 15 typically combines them as a single performance obligation. The implementation revenue then recognises over the subscription period rather than at implementation completion.
Standalone selling price (SSP) determination. Where multiple distinct performance obligations exist, transaction price allocates based on standalone selling prices. Where the business sells each element separately at observable prices, those prices apply. Where elements aren’t sold separately, SSP estimation requires judgement — adjusted market assessment using competitor pricing, expected cost plus reasonable margin, or residual approach where one element has highly variable pricing while others are stable.
Discount allocation. Multi-element discounts typically allocate proportionally across the performance obligations rather than concentrating on one element. Where evidence supports specific discount allocation (the discount relates only to specific element), targeted allocation can apply, but the requirements are demanding.
Material rights analysis. Renewal options at favourable rates, future service rights, multi-tier upgrade rights — each requires analysis whether it constitutes a material right requiring transaction price allocation. The determination depends on whether the right provides the customer with material additional benefit beyond what they would otherwise receive.
Implementation versus separate professional services distinction. Implementation that’s bundled with subscription typically combines with subscription. Separately-priced, customer-requested professional services beyond core implementation may represent distinct performance obligations recognised as work is performed. The distinction affects revenue timing materially.
Multi-year contract treatment. Multi-year subscription contracts (typically 2-3 year terms) raise specific questions — how to treat material early-period discounts, how to handle implicit price escalators, whether financing components exist requiring separate treatment, whether the contract genuinely represents a single multi-year obligation or annual obligations with specific renewal rights.
Documentation discipline. Multi-element revenue recognition decisions need substantive documentation — the performance obligations identified, the SSPs determined, the allocation methodology applied, the recognition pattern for each obligation, the judgements supporting key conclusions. The documentation is the basis for both audit defence and consistent treatment over time.
The Bookings, Billings, Revenue Distinction
UK subscription businesses operate with three financial measurements that often diverge materially. Strong fractional FDs ensure each is calculated correctly and that the relationships between them are clear.
Bookings. The total contract value (TCV) of new commercial commitments — what customers have committed to over the contract term. Bookings is forward-looking and reflects sales velocity. A new £60,000 ARR three-year contract represents £180,000 of bookings (or £60,000 of new ARR). Bookings is the most current commercial metric but is furthest from GAAP revenue.
Billings. Amounts invoiced to customers in the period, regardless of contract term or revenue recognition timing. Billings reflects cash flow rhythm — annual-billed customers produce billings in the month of the renewal; monthly-billed customers produce billings in each month. Billings is the most cash-relevant measurement and informs cash flow forecasting.
Revenue. Amounts recognised in the period under IFRS 15 — typically subscription revenue recognised ratably over the subscription period, plus other performance obligations satisfied in the period. Revenue is GAAP and audit-tested but lags behind both bookings and billings.
The relationship across measurements. A £60,000 ARR annual-billed contract closing in January produces:
- £60,000 bookings (single-year ARR; for multi-year deals, bookings = TCV)
- £60,000 billings in January
- £5,000 revenue per month, £60,000 revenue across the year (assuming pure subscription with no other elements)
The same contract closing in October produces:
- £60,000 bookings in October (assuming single-year contract)
- £60,000 billings in October
- £15,000 revenue in the calendar year (October-December = 3 months × £5,000); £45,000 revenue in following calendar year
Deferred revenue as the bridge. The difference between billings and revenue accumulates on the balance sheet as deferred revenue (a liability). Strong subscription businesses see deferred revenue grow with billings velocity and unwind as revenue recognises. Sudden changes in deferred revenue trajectory often surface meaningful business changes — slowing growth, customer mix shift, billing pattern changes.
ARR and MRR as forward indicators. Annual Recurring Revenue and Monthly Recurring Revenue measure committed subscription revenue at a point in time. ARR/MRR move forward with new bookings, customer expansion, and renewal pricing changes; they decline with churn and downgrades. ARR/MRR are leading indicators that predict future revenue but aren’t themselves GAAP measurements.
Which metric for which decision. Different metrics support different decisions: bookings for sales performance evaluation; billings for cash flow planning; revenue for profitability and audit-recognised performance; ARR/MRR for forward business health. Strong fractional FDs use the right metric for each decision rather than applying one as universally correct.
Reconciliation discipline. Strong subscription businesses reconcile across the metrics rigorously — the bookings-to-billings reconciliation, the billings-to-revenue reconciliation, the ARR-to-revenue reconciliation. Reconciliation differences should be explainable; unexplained differences indicate data integrity issues.
Specific Subscription Contract Scenarios
Beyond the general framework, specific subscription contract scenarios produce recurring accounting questions worth addressing.
Set-up and onboarding fees. Set-up fees that produce customer-specific configuration typically combine with the subscription, with the set-up revenue recognised over the subscription period. Set-up fees that produce reusable functionality (the customer could take their data and use it elsewhere) sometimes represent distinct performance obligations recognised at set-up completion. The distinction depends on substance.
Professional services attached to subscriptions. Separately-priced professional services that the customer requests in addition to the subscription typically represent distinct performance obligations. The professional services revenue recognises as services are performed (typically on percentage of completion or as time is recorded). The distinction from bundled set-up depends on whether the services are substantively separable from the subscription itself.
Multi-tier subscriptions. Where the customer can move between tiers during the contract (upgrade or downgrade), the contract modification rules apply. Mid-contract upgrades typically result in retrospective revenue adjustment for the upgraded period; downgrades typically apply prospectively. The accounting depends on contract terms and modification analysis.
Free trials. Free trial periods typically don’t produce revenue (no transaction price). The revenue recognises from the conversion to paid subscription. Some businesses with material free trial programmes track trial-to-paid conversion separately for management metrics.
Freemium tiers. Freemium customers using free tiers don’t generate revenue. Customer success investment in moving freemium to paid is typically expensed. Where freemium customers eventually become paying customers, the conversion creates new contract subject to standard IFRS 15 treatment.
Customer credits and refunds. Customer credits issued (service downtime credits, retention credits) reduce revenue against the period the credit relates to. Refund provisions for unused subscription periods are revenue reductions. Strong fractional FDs ensure these are tracked and the revenue impact is accurate.
Annual prepayments with monthly recognition. Annual-billed contracts produce upfront cash receipt and twelve months of revenue recognition. The deferred revenue at any point reflects the unrecognised portion. Strong tracking ensures deferred revenue balances tie to underlying contracts.
Multi-year contracts with annual escalators. Three-year contracts with 5% annual escalators produce different revenue patterns depending on whether the escalator is treated as separate performance obligations or as variable consideration. Strong fractional FDs apply the analysis correctly.
Renewal at favourable rates as material right. Where the contract gives the customer a renewal right at materially favourable rates compared to the rate they would otherwise receive, the right may constitute a material right requiring transaction price allocation. The analysis is judgemental; documentation matters.
Reseller and channel arrangements. Where subscriptions are sold through resellers or channel partners, principal versus agent analysis determines whether revenue is recognised gross (with reseller costs as expense) or net (only the business’s share). The analysis depends on which party has primary responsibility for delivering the subscription, controls pricing, and bears credit risk.
Contract Modifications Under IFRS 15
Subscription contracts modify constantly — customers upgrade, downgrade, add seats, change features, extend terms, modify scope. IFRS 15 contract modification rules determine the accounting treatment. Strong fractional FDs apply the rules correctly rather than treating all modifications uniformly.
Three modification treatments. IFRS 15 prescribes three modification treatments:
- Separate contract: When the modification adds distinct goods or services priced at standalone selling price for those goods or services, the modification is treated as separate contract
- Termination and new contract (prospective): When the modification doesn’t qualify as separate contract but the remaining goods or services are distinct from those already provided, the existing contract is treated as terminated and a new contract created with the remaining transaction price
- Cumulative catch-up (retrospective): When the modification doesn’t qualify as separate contract and the remaining goods or services aren’t distinct, the modification is treated as part of the original contract with cumulative revenue catch-up to the modified position
Common modification scenarios and treatment. Adding new modules (typically separate contract); adding seats at unit pricing (typically separate contract); upgrading subscription tier (depends on whether tier upgrade adds distinct functionality); extending contract term (typically combined with existing contract); changing billing frequency (administrative, no accounting impact); negotiating discount on existing contract (typically prospective adjustment).
Customer credit issuance. Service credits issued to customers (downtime credits, performance credits) reduce revenue against the period to which the credit relates. The credit isn’t a contract modification per se but does reduce transaction price.
Documentation per modification. Strong fractional FDs document each material modification — what changed, what IFRS 15 treatment applies, what the revenue impact is. The documentation supports audit and consistent application.
Deferred Revenue Management
Deferred revenue — the unrecognised portion of billings — is a substantial balance sheet item for most subscription businesses. Strong fractional FDs treat deferred revenue management as ongoing discipline rather than periodic reconciliation.
Deferred revenue waterfall. Strong subscription businesses maintain deferred revenue waterfalls — schedules showing how the deferred revenue balance will unwind over time as performance obligations are satisfied. The waterfall is itself a forecasting tool — it shows how much subscription revenue is already committed for future periods.
Reconciliation to underlying contracts. The deferred revenue balance must reconcile to underlying contracts at any time — sum of unrecognised obligations across all open subscriptions. Reconciliation differences usually reflect data integrity issues, missing contract documentation, or modification accounting errors.
Cut-off discipline at period ends. Period-end cut-offs for deferred revenue affect subsequent reporting. Subscriptions starting on the first of the month versus the fifteenth produce different revenue recognition. Strong fractional FDs maintain the cut-off discipline that supports clean reporting.
Long-term versus current deferred revenue. Deferred revenue typically splits between current (recognising within twelve months) and long-term (beyond twelve months). The split affects current ratio and other liquidity metrics. Multi-year subscription contracts produce more long-term deferred revenue than annual contracts.
Foreign currency considerations. Multi-currency subscription businesses face FX retranslation of deferred revenue at period ends. The treatment depends on whether deferred revenue is treated as monetary or non-monetary item, with specific judgements depending on contract terms.
Auditor engagement on deferred revenue. Auditors typically scrutinise deferred revenue carefully — testing the underlying contracts, recalculating revenue recognition, identifying any modification accounting errors. Strong fractional FDs maintain audit-ready documentation that supports efficient audit completion.
Audit Considerations for Subscription Businesses
Subscription business audits have specific characteristics that fractional FDs need to navigate.
Revenue recognition as significant audit area. Subscription revenue recognition is typically a significant audit area requiring substantial testing. Auditors test contract documentation, recalculate revenue recognition for samples, examine modifications, and review the deferred revenue reconciliation. Strong fractional FDs provide audit-ready evidence rather than defending positions during audit.
Estimates and judgements. Variable consideration estimation, standalone selling price determination, performance obligation identification — each involves judgement that auditors test. Documenting the judgement basis at the time of decision supports later audit defence.
Control environment expectations. The control environment around subscription revenue recognition needs specific elements — contract review at signature, performance obligation identification process, transaction price allocation methodology, deferred revenue calculation process, modification accounting workflow. Strong fractional FDs design the controls and ensure they operate.
Material weakness remediation. Where prior-period audits identified weaknesses in subscription revenue recognition, fractional FDs lead the remediation — addressing the specific findings, strengthening controls, demonstrating improvement to subsequent audit.
Audit committee engagement. Where the business has audit committees (typical for businesses approaching listing or with substantial PE governance), audit committee engagement on subscription revenue recognition is increasingly substantive. The audit committee asks questions about judgements, reviews any restatements, and engages with auditor’s perspective.
External auditor selection. Subscription businesses benefit from auditors with specific subscription expertise — Big 4 firms with substantial SaaS practices or mid-tier firms with focused SaaS specialism. Generalist audit relationships sometimes produce friction; specialist relationships typically support smoother audit completion.
The Fractional FD’s Specific Contribution
Strong fractional FDs add specific value to subscription business revenue recognition and broader subscription finance work.
Contract review process establishment. Each material commercial contract reviewed at signature for revenue recognition implications — performance obligations identified, transaction price determined, allocation calculated, recognition pattern documented. The process prevents accounting surprises emerging during audit.
Subscription metrics infrastructure. Strong fractional FDs build the metrics infrastructure that supports both management and reporting — ARR/MRR tracking, cohort analysis, churn and retention measurement, customer profitability by segment. The infrastructure supports operational decisions alongside financial reporting.
Bookings, billings, revenue reconciliation. Strong fractional FDs maintain the reconciliation across the three measurements, with explanations for any differences and trend tracking that surfaces emerging issues.
Deferred revenue management. The ongoing discipline of deferred revenue accuracy, cut-off control, and waterfall maintenance. Strong management produces audit-clean balances; weak management produces audit findings.
Audit relationship leadership. Strong fractional FDs lead the audit relationship — pre-audit preparation, fieldwork management, finding response, completion timing. The audit experience reflects the fractional FD’s preparation and engagement quality.
Investor reporting on subscription metrics. Where the business has institutional investors, periodic reporting includes subscription metrics alongside GAAP financial statements. Strong fractional FDs design the reporting that supports investor confidence and operational decision-making.
Cross-functional finance partnership. Subscription businesses operate across product, sales, customer success, and finance. Strong fractional FDs partner with each function on the financial dimensions of their work — pricing, customer profitability, expansion economics, churn impact.
Pre-audit clean-up. Where the business has accumulated revenue recognition or deferred revenue issues, fractional FDs lead clean-up before audit — addressing accumulated errors, restating where necessary, establishing the discipline that prevents recurrence.
For broader subscription cash flow context see our Fractional FD: Cash Flow & Liquidity Management; for subscription pricing strategy see our Fractional FD: Cost, Pricing & ROI.
How FD Capital Works on Subscription Finance Engagements
FD Capital places fractional FDs into UK subscription and SaaS businesses with specific attention to revenue recognition track record alongside general fractional FD capability. We understand that subscription revenue recognition expertise is specific — fractional FDs without prior SaaS experience often struggle materially with the technical accounting and the connections to operational decisions.
Our network includes fractional FDs with substantive UK subscription business track record — direct IFRS 15 application experience, multi-element ARR contract accounting, audit relationship management for SaaS businesses, deferred revenue programme leadership. We match candidates to the specific subscription business context — early-stage SaaS, scaled SaaS, subscription consumer, B2B subscription services, hybrid SaaS-services businesses.
Adrian personally screens candidates for subscription-finance-intensive engagements given the technical specificity and the consequences of getting revenue recognition wrong. Initial introduction is typically within 48 hours for urgent requirements, with full shortlist within eight working days for less time-pressured engagements.
Initial consultation is confidential and at no charge. Call 020 3287 9501 or email recruitment@fdcapital.co.uk to discuss fractional FD requirements with subscription finance scope.
Related Reading
- Fractional FD for UK Tech Companies — broader tech sector fractional FD context including SaaS
- Fractional FD: Cash Flow & Liquidity Management — subscription cash flow specifically including the bookings-billings-revenue dynamics
- Fractional FD: Cost, Pricing & ROI — subscription pricing strategy and packaging
- Fractional FD: Capital Structure & Cap Table Strategy — capital structure for subscription businesses
- Fractional FD for UK Scale-Ups — scale-up fractional FD context
- Finance Leadership in Fintech & Crypto — financial services subscription finance
- The CFO’s Role in Fundraising & Investor Relations — subscription metrics in fundraising
- Fractional FD for M&A and Exit Planning — subscription business exit metrics
- Fractional FD Across Sectors — sector-specific fractional FD dynamics
FD Capital Recruitment Services
- Fractional FD — fractional Finance Director recruitment
- Fractional CFO — fractional CFO recruitment
- Finance Director Recruitment — permanent FD search
- CFO Recruitment — permanent CFO search
- Interim Finance Director — time-limited full-time FD cover
- Financial Controller Recruitment — operational finance role recruitment
- Part-Time FD — part-time employed FD recruitment
External References
- ICAEW — professional body for Chartered Accountants
- ICAEW Financial Reporting Faculty — financial reporting professional resources
- IFRS 15 — Revenue from Contracts with Customers — international accounting standard
- Financial Reporting Council — UK accounting standards including FRS 102 Section 23
- FRS 102 — UK accounting standard for medium-sized entities including revenue recognition
- HMRC — UK tax framework relevant to subscription businesses
- Companies Act 2006 — statutory framework for UK companies
About the Author
Adrian Lawrence FCA is the founder of FD Capital Recruitment and a Fellow of the Institute of Chartered Accountants in England and Wales (ICAEW member record). Adrian holds a BSc from Queen Mary College, University of London and an ICAEW practising certificate in his own name.
FD Capital has been placing fractional Finance Directors into UK subscription and SaaS businesses since 2018 — including extensive engagement with revenue recognition and broader subscription finance work. Our network includes fractional FDs with substantive UK SaaS experience covering IFRS 15 application to subscription contracts, multi-element ARR deal accounting, audit relationship management, deferred revenue programme leadership, and the bookings-billings-revenue financial stack. Adrian personally screens candidates for subscription-finance-intensive engagements given the technical specificity and the consequences of getting revenue recognition wrong. FD Capital Recruitment Ltd (Companies House 13329383) is associated with Adrian’s ICAEW registered Practice.
Speak to FD Capital about a subscription finance engagement: Call 020 3287 9501 or email recruitment@fdcapital.co.uk.
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June 20, 2025Adrian Lawrence FCA is the founder of FD Capital and a Fellow of the Institute of Chartered Accountants in England and Wales (ICAEW). He holds a BSc from Queen Mary College, University of London, and has over 25 years of experience as a Chartered Accountant and finance leader working with private, PE-backed and owner-managed businesses across the UK. He founded FD Capital to connect growing businesses with the Finance Directors and CFOs they need to scale — and personally interviews candidates for senior finance appointments.